The Springfield Project

Safeguarding

CHILDREN AND YOUNG PEOPLE

If you are concerned about any child:

  • talk to any member of staff or
  • call the Family Support Team on 0121 777 2722

If there is a threat to your life or a child’s life:

  • call the police on 0345 113 5000 or
  • contact a Duty & Assessment Social Worker: 0121 303 1888 Out of Hours: 0121 675 4806

You can download our Safeguarding Policy for Children and Young People here

For further advice you can visit the NSPCC website here.

ADULTS AT RISK

If there is a threat to your life or the life of an adult in your care:

  • call the police on 999

If you are concerned about a vulnerable adult

  • “Adults & Communities Access Point” (ACAP) on 0121 303 1234 and press option 1 on your keypad

You can download our Safeguarding Policy for Adults at Risk  here

In order to protect the public and our staff the Children’s Centre is only open for the provision of clinics. Our Children’s Centre staff are still available to support you over the phone. Please call 777 2722 and we will connect you with the support that you need. Please look after yourselves and stay safe. Please see our Childrens and Families page for information on other support activities.
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